Who we are
The present website Naturasanat (hereinafter "the Website") hosted on the domain name https://naturasanat.gr (hereinafter "the Website"), is the intellectual property of Dimitra Andreou, a sole proprietor of a private company called "Pharmacy Dimitra Andreou", located in Thessaloniki, on Gamveta Street, no. 120, P.C. 54644, P.O.B. 141681318, Tax Office of Kalamaria (hereinafter referred to as "the Company"), tel. Contact 2310841741, email: andreoupharmacy@gmail.com, which has as its main activity the retail trade of pharmaceutical products and as a secondary activity the wholesale trade of basic pharmaceutical products and pharmaceutical preparations and the retail trade of parapharmaceutical products.
Personal Data Protection and Use of Cookies
Our company, respecting the applicable legislation, applies the appropriate measures to ensure the protection of your personal data and your privacy. This privacy policy applies exclusively to the processing of your personal data that we collect when you browse this website and use the services provided.
Acceptance of this Privacy Policy is deemed to be a free declaration of your consent to the collection, use and further transfer of your personal data for purposes related to the use of our website and the services provided on it. In view of this, we recommend that you carefully read the following Privacy Policy:
Our Company collects Personal Data concerning you directly from you. The collection is done through this website and/or by other means. The processing of your Personal Data by the Company complies with the requirements of the General Data Protection Regulation (EU) 2016/679 (EU), as supplemented by relevant national and European legislation on the protection of personal data. The legal basis for the processing of your personal data may sometimes be your consent, and sometimes one of the other legal requirements may apply (indicatively the performance of a contract to which the data subject is a party).
The Company reserves the right to update or modify this Privacy Policy in order to respond to any changes in the operation of this Website and the services provided by it, as well as to harmonize with any amendments to the applicable legislation. Visitors/Users must be informed of these by checking the Website for any recent changes, as the time and date of the last modification will always be indicated at the bottom of this Privacy Policy. The continuation of browsing this Website and the use of the services provided by this Website implies the unconditional acceptance of these terms.
For the purposes of this Privacy Policy, the following definitions apply:
Processing manager
The term "Processing managerrefers to the natural or legal person, public authority, agency or other body which, alone or jointly with others, determines the purposes and means of the processing of personal data. The controller of the processing in the light of the legislation on the protection of personal data is a sole proprietorship under the name "Andreou Dimitra Pharmacy" and headquartered in Thessaloniki, at 120 Gambeta Street, P.C. 54644, P.O. Box 54644, VAT 141681318, Kalamaria Tax Office (hereinafter referred to as "the Company"), tel. Contact 2310841741. For any question or request you can send an email to the email: andreoupharmacy@gmail.com
Personal Information or Personal data
The term "Personal Data" the "personal dataconcerns any information relating to an identified or identifiable natural person ("data subject" here and user); an identifiable natural person is one whose identity can be verified, directly or indirectly, in particular by reference to an identifier such as a name, an identification number, location data, an online identifier or one or more factors specific to the physical, physiological, genetic, psychological, economic, cultural or social identity of that natural person.
Special category data or Sensitive Personal Data
The term "Special category Data" the "Sensitive Personal Dataconcerns any information revealing racial or ethnic origin, political opinions, religious or philosophical beliefs or trade-union membership, genetic data, biometric data, data concerning health or data concerning a natural person's sex life or sexual orientation
Subject of the data
The person to whom the personal data relate.
The data controller
The natural or legal person, public authority, agency or other body that processes personal data on behalf of the controller.
Processing
The term "Processingconcerns any operation or set of operations which is performed, whether or not by automated means, on personal data or on sets of personal data, such as collection, recording, organisation, structuring, storage, adaptation or alteration, retrieval, consultation, use, disclosure by transmission, dissemination or otherwise making available, alignment or combination, restriction, erasure or destruction.
Consent
The term "Consentof the data subject means any freely given, specific, explicit and fully informed indication of his or her wishes by which the data subject signifies his or her agreement, by a statement or by a clear affirmative action, to the processing of personal data concerning him or her.
Subject of the data
The natural person to whom the personal data relate
GDPR
The European General Data Protection Regulation (GDPR) 2016/679, which came into force on 25 May 2018 and which establishes a single legal framework for the protection of personal data in all EU Member States.
Personal data collected by the Company
Visits to the website https://naturasanat.gr do not involve the automatic entry of any personal data that identifies you. There is, however, some information that is not personal or identifiable, which may be collected and kept on the website https://naturasanat.gr(for example, the type of the User's Internet browser, the User's operating system for accessing the website's web pages https://naturasanat.gr), in order to improve our services, such as the navigation and administration experience of the website https://naturasanat.gr. Further, we automatically collect information about you, such as your email protocol address (IP address) and your domain name. This information may be used to provide you with a more personalized experience when you visit our site.
However, in order to use the Services of our website, order products and enjoy our services, you will be asked to provide personal data such as: full name, postal address, telephone number, e-mail address and if you wish to receive an invoice for the purchase of our products, you will also be asked for the name of your company, your profession, your tax registration number and the public financial service to which you belong.
In order to receive information about offers on our products and services and the Company's news, you are invited to register your e-mail address on our website in order to receive a newsletter.
In any case, the Company will provide you with the necessary information to enable you to give prior consent to the processing of your personal data for one or more specific processing purposes.
Cookies (Identification Files) - What they are - Collection and Use
Identification files "Cookies" are self-installing text files, with short content, which are stored permissibly on the computer of the user visiting a website. Cookies are sent from a website to the user's terminal equipment on the first visit to the website and are sent in reverse on the user's subsequent visits to the same website. The "Cookies" originating from this website serve to identify the user and, through statistical data, to improve the services provided by the website to the user, such as by providing personalised services. The collection of non-personal information and data, harmless to the user, which in no way reveals his/her identity, contributes to the faster and more efficient operation of our website through statistical evaluations and comparative observations, to the faster processing of the user's orders and to the general optimisation of the services provided by this website. The technical storage of "Cookies" files is permitted with the user's consent, which may be given through appropriate settings in the web browser or through another application, for the purposes of transmitting a communication, providing a service expressly requested by the user and for the processing purposes mentioned above. The user may delete the "Cookies" files from his terminal equipment at any time. However, we inform you that doing so may have an impact on the ease of access to the website and may cause reduced functionality or usability of the website.
This website accesses and stores cookies and related technologies on your computer. Cookies are installed by the website and third parties. The use of cookies to analyse user activity serves to improve our website and provide personalised services. By improving the functionality of our website through the use of cookies we enhance the browsing experience for our website visitor. Through cookie technology and similar applications, information about users can be collected such as browser type, server, language chosen by the user, user preferences, user searches and user geographic location.
The table below details the Cookies we collect:
| COOKIE NAME | COOKIE DISCRIPTION |
| CART | Link to your shopping cart. |
| CATEGORY_INFO | Stores category information on the page, allowing you to display pages more quickly. |
| CUSTOMER | An encrypted version of the Customers' identity with the store. |
| CUSTOMER_AUTH | An indication if you are logged in to the store |
| CUSTOMER_INFO | An encrypted version of the client group you belong to |
| CUSTOMER_SEGMENT_IDS | Stores the customer class ID |
| EXTERNAL_NO_CACHE | A flag indicating whether caching is disabled or not |
| FRONTEND | Your password to the server |
| GUEST-VIEW | Allows visitors to modify their orders |
| LAST_CATEGORY | Last category you visited. |
| LAST_PRODUCT | Last product you saw. |
| NEWMESSAGE | Indicates whether a new message has been received. |
| NO_CACHE | Indicates temporary storage. |
| PERSISTENT_CART | A link to information about your cart and viewing history if you request the website. |
| RECENTLYCOMPARED | Data you have recently compared. |
| STF | Information about the products you have emailed to friends. |
| STORE | The interface or the language of the eshop. |
| USER_ALLOWED_COOKIE | Indicates whether a client allows cookies to be used. |
| VIEWED_PRODUCT_IDS | The identities of the products you have recently seen. |
| WISHLIST | An encrypted list of your desired products. |
| WISHLIST_CNT | The number of your products. |
| _ga__utma__utmb_utmc_utmz | Third Party Cookies: Google Analytics cookies – Statistical Purpose |
Use of Personal Data
We collect your personal data exclusively to inform you about our activities, our services and products as well as the services and products of third parties with which our Company cooperates for advertising purposes. You can also contact our Company via the contact form. The data you enter in the relevant form may be used for one of the following purposes:
- Our Company's communication with you.
- Subscription to the newsletter mailing list.
- Supply of our products. Your personal data will be used to issue a relevant document for your transaction with our Company and the shipment of the products to your place through the courier companies cooperating with our Company.
- Receiving beauty and health advice.
- Send personalised information about new products and services.
- Sending regular updates that the Company deems interesting for the User.
- Send personalised information about new products and services.
- For market research and marketing purposes.
- To serve internal purposes of the Company's management and improve the services provided.
- For "direct marketing" activities, which include any communication by the Company for the purpose of promoting products and services.
Your rights and choices
The Company provides the data subjects with the rights provided by law and facilitates their exercise. At the same time, we provide data subjects with full information about their rights. In particular, data subjects have the right to request:
Access to their rights (information on processing)
2. The correction of inaccurate personal data
3. The deletion of the personal data they have provided
4. The restriction of the processing of their personal data
5. The portability of their personal data
6. Express their opposition to further processing of their personal data
The Company will respond in writing within 30 days of receipt of the request and identification of the applicant.
In addition, in case of exercising one or more of the aforementioned rights of rectification, erasure and restriction of processing of your personal data, the relevant requests will also be transmitted to any third party recipient to whom the personal data may have been transferred in the context of the processing purposes.
The Company will respond in writing (e-mail or postal letter) within 30 days of receiving the request and identifying the requestor of the actions taken in response to the request. This period may be extended by a further two months if necessary, taking into account the complexity of the request and the number of requests. The Company shall inform the data subject of such an extension within one month of receipt of the request and of the reasons for the delay.
To exercise all the above rights, you can contact andreoupharmacy@gmail.com or telephone: 2310.841741
Date and time of last amendment of the Privacy Policy
This privacy policy may be amended from time to time. Any changes will be posted on this page.
The effective date of this Policy is the 24ththe of June 2023, 13:00.
For further information please check Frequently Asked Questions of our customers.